
Boris Bugarski
CEO and President
With more than a decade of experience in integrating both offline and online marketing strategies, Boris Bugarski has lead two start-up companies to an international presence within the first few years of their operations, including mUrgent, where he has spearheaded the company with offices which have covered North America, Europe, the Near East and Australia-East Asia.
As a national public speaker, published author, and self-made e-marketing and customer communications innovator, Boris Bugarski has increased the email marketing success for many companies, including Fortune 1,000, 500 and 50 companies in the U.S. Mr. Bugarski's vision in combining customer communications with cellular technology, web-based software and e-marketing strategies has garnered him attention in the Los Angeles Times, Orange County Register, CMG Marketing Newsletter, Pizza Marketing Quarterly and Franchise World magazines, Restaurant Hospitality Magazine, and CBS Television, to name a few. As the co-inventor of a patent-pending marketing application Mr. Bugarski faces to change the way companies will market to consumers.
Mr. Bugarski has appeared as a speaker nationally for organizations such as the Florida Restaurant & Lodging Associations, Young Entrepreneurs Organization, New York's International Hotel, Motel & Restaurant Show, New York Restaurant Association, Marketing Executives Networking Group, Franchise Business Network, International Society of Restaurant Association Executives, American Marketing Association, International Association of Business Communicators, private companies, college associations and many other networks, to name a few.
He frequently guests lectures/speaks for the Marketing Department at the College of Business and Economics, California State University, Fullerton. In 2005, as the Dean's advisory board member to the Colleges' Executive Council, Boris Bugarski was voted president and is the youngest president in the Council's 27-year history. Mr. Bugarski is also Director of the Society of Internet Advancement, and sits on the advisory boards of FSCi Inc. and the Department of Information Systems and Decision Sciences for Cal State Fullerton.
Mr. Bugarski holds three Associate Degrees in Biology, Business Administration and Cultural Studies, and a Bachelor's degree in Business Administration with a concentration in Marketing.
Aleks Bugarski
COO and Executive Vice President
With over a decade of experience in sales and sales management Mr. Aleks Bugarski manages all internal operations of mUrgent's corporate headquarters and oversees a full room of vested sales staff members that work on the continuing promotion of mUrgent's products and services. Responsibilities of the Executive Vice President and Chief Operations Officer include all strategic sales implementation and planning as well as all operational and employment procurement.
Bugarski has spent the last ten years developing wireless and marketing products and presenting them to leading companies such as Nokia and CMGI. He is a member of the Association of Internet Professionals, Orange County Chapter and capitalizes on his success as a writer, musician and recording artist to help motivate the investment community. Mr. Aleks Bugarski currently sits on the Board of Directors for mUrgent Corporation and spends some time as a business consultant to several new start-up ventures in Southern California assisting in the areas of strategic sales and business development.
Paul Knauer
Director of National Sales
Paul Knauer has become an important asset to the mUrgent team with more than 20 years of professional experience in sales and marketing. As Director of National Sales, Mr. Knauer has become the foundation in motivating and mentoring our sales representatives. With skills in strategic planning and key account management, Paul has been the driving force behind our successful sales team. Mr. Knauer has helped mUrgent accrue various new accounts such as Pick-Up Stix, Round Table Pizza, and Johnny Rockets.
Rodney Mosley
IT & Project Manager
Mr. Mosley is the senior software architect for mUrgent. His innovations in the field of email marketing software have enabled mUrgent to move the company forward with complete confidence in the technology behind EMPACT. Mr. Mosley has also worked as an independent network architecture consultant since 1994.
Toby Crain
Director of Client Services
As the Director of Client Services, Mr. Crain oversees all full-service account management and operations of the production Department. Under his direction, these areas of operation have thrived and allowed relationships to grow with all levels of mUrgent's clientele. His goal is to produce impeccable service and satisfaction by setting a new standard in worldwide customer relationship management. Mr. Crain has 25 years of customer service experience, including 10 years in retail management, three years as an inside sales manager and 14 years in website development & design and is a valuable asset to the mUrgent team.
Ethel Rio
Manager, Client Services
Ethel Rio has been an entrepreneurial executive with more than 13 years of experience managing sales, marketing, operations, and personnel at the district, regional and corporate levels. Ms. Rio has developed and overseen professional sales organizations and played a significant role in transforming companies in the manufacturing, logistics, and financial industries into leading providers of products and services. She ensures that the client experience with mUrgent is positive, effective, and productive and provides solutions that increase client profitability as well as brand awareness.
Tim Poyntz
Director of Business Development - Europe
Tim Poyntz has a wide degree in senior business development where he has gained most of his experience predominantly in the Customer Relationship Management arena. He previously served for both the blue chip Global Consultancies and Pan European Systems Integrators where he dealt with multiple leading solution vendors in the prominent market place.
Tim has successfully brought businesses to international market where he developed opportunities in a systematic way that matched company objectives through a strategic, integrated business approach. He has also both managed and coached multi-million pound businesses that involved negotiations with many large scale opportunities at both national and international level.
Tim has considerable experience working in the UK, U.S., and throughout the European market place. He has an excellent knowledge in the business world concerning customer relationship applications, web, analytics, BI, IVR , EAI and MRP/ERP.